Welcome to Aditya Retail ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
Register on our website
Place an order
Subscribe to our newsletter
Contact our customer support
Participate in promotions or surveys
This information may include:
Name and contact details (email, phone number, address)
Billing and shipping address
Payment information (processed securely through our payment partners)
Order history and preferences
Communication history with our support team
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
Device information (browser type, operating system)
IP address and location data
Pages visited and time spent on our website
Referring website or source
Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for various purposes:
To process and fulfill your orders
To communicate with you about orders, products, and services
To provide customer support
To send promotional communications (with your consent)
To improve our website and services
To detect and prevent fraud
To comply with legal obligations
4. Information Sharing
We may share your information with:
Service Providers: Payment processors (PhonePe), shipping partners (Shiprocket, Delhivery, Blue Dart), and email service providers
Brand Partners: Bosch, Siemens, and other brands for warranty and service purposes
Legal Requirements: When required by law or to protect our rights
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
SSL encryption for data transmission
Secure payment processing through certified payment gateways
Regular security assessments
Access controls and authentication
6. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, but disabling them may affect website functionality.
7. Your Rights
You have the right to:
Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Withdraw consent at any time
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: